“Facebook Business Basics Lessons”
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(1)
Subject
line: First Lesson - Facebook Business Basics
Hello
"autoresponder code here",
Welcome
to the first lesson in the Facebook Business Basics
Crash
Course. Over the next few days you will receive several lessons
that
will help you learn a few basic ways that you can build your
business
and increase your profits with Facebook .
In
this first lesson let's talk a little about Facebook status updates and
how
they work so that you can better understand how to use Facebook
to
your advantage.
Because
there are so many social network terms out there, let’s
start
this lesson by distinguishing early on what a Facebook status
actually
is. A Facebook status is a post that appears for your contacts
to
read. Whereas before, Facebook statuses were immediately
broadcast
for everyone, now there are plenty of privacy settings to
protect
the person by letting them choose who can actually read their
messages.
You
can also interact through your Facebook status. Friends and other
contacts
are allowed to comment on the Facebook status or simply
Like
the status. Recently, Facebook has added a tagging feature to
Facebook
statuses. Put @ in the beginning and you are allowed to tag
as
many as 6 people in a post. Friends and contacts that are tagged
will
be notified in the same way that they are also notified when
somebody
else or the status owner has replied a status he commented
on.
How
are Facebook statuses important for professionals, you may ask?
Well,
Facebook statuses are what many consider as the very essence
of
Facebook. Here, customers, potential customers and other
interested
parties can interact on a particular piece of information in a
casual
manner that is way more convenient and conversational than
email
or even Twitter actually will.
With
Facebook statuses also, almost everyone can join in the
conversation
(that is if you want them to) which makes for a casual
promotion
of your product, service or company. The Facebook status is
a
powerful part of using Facebook for your business. The number of
Likes
and comments for every Facebook status will help your page
climb
up in its search engine position.
Facebook
statuses can also help you with branding efforts. For your
Facebook
marketing to be successful it is important that you monitor
your
page carefully, that you keep your status posts enthusiastic and
professional
at the same time.
While
it's tempting to place something instantly catching, hilarious or
even
shocking, you need to ask yourself first whether this will help the
business
reputation in the long run or will it just server as temporary
entertainment?
It
is important to optimize Facebook statuses in order to make them
more
searchable for potential customers. A good feature to use is
Facebook
status tagging. What makes this so advantageous for
business
owners is that when you tag affiliated companies in the post, it
will
also appear on their page. Therefore exposing your company to
customers
who may be looking at a related site. You can also do this
with
community pages. When you tag a community page, you will gain
access
to millions of potential customers who may have the same
interests
as your business.
While
it's important to organize your Facebook status updates, it isn't
recommended
that you leave all the work to organizing sites like
Hootsuite.
Checking through a Profile or Fan Page that are dominated
by
RSS Feeds is a turnoff for most potential customers. Clients want to
feel
like they’re interacting with a real person in the company, so be
mindful
of interaction.
We
have a lot to go over in the next few days if you want to learn how to
use
Facebook for your business, so make sure you look for your next
lesson
soon. We will be talking about how you can use Facebook to
attract
new customers.
Thank
you again for joining, If you have any questions or need any
assistance
please feel free to contact me at anytime using the contact
information
below. I will be happy to help,
Until
then,
"add
your name here"
"your
email address"
"your
URL here"
----------------------------------------------------------------
(2)
subject
line: Second Lesson - Facebook Business Basics
Hello
"autoresponder code here",
It’s
time for your second lesson in the Facebook Business Basics
Crash
Course. I hope you found lesson one informative and that you
now
have a good understanding of how Facebook statuses work to
your
advantage. In this lesson we are going to talk about how you can
use
Facebook to attract new customers.
Some
business owners ask, why is it important to establish online
presence
through social networking sites particularly Facebook even
when
if you already have an official website?
Simple,
because Facebook is more accessible and to most, more
user-friendly
than any traditional website will ever be. It gives a sense of
friendliness
to business that puts prospects at ease and lends a sense
of
credibility to businesses who have no website to speak of.
Aside
from this, a Facebook page allows a business to be more
interactive
with present and potential customers, getting their feedback
for
everything from product reviews to testimonials. While it may seem
scary
because you can be given both positive and negative feedback,
businesses
should not be afraid because with Facebook it can be
easily
moderated.
If
you have a mind to you can retain the best feedback and hide the
rest.
This way, most potential customers will be able to read the
positive
testimonials of previous customers. Such feedback adds a
touch
of authenticity to your business, and can entice the potential
customer
reading it.
Furthermore,
customers who are tired of traditional online marketing
such
as email, newsletters and online ads will look to the Facebook
page
to have their questions answered. Having a Facebook page will
give
your business access to over 500 Million users without even
having
to buy e-mail addresses like what traditional email marketing
resort
to.
Interaction
isn't limited to Facebook updates and wall posts though.
You
can also use Apps to provide photos, notes and videos. When
using
a Fanpage which is the recommended page for businesses
(instead
of the more personal profile page), you can change the posting
ability
of fans which allow them to post photos, videos and links to the
page.
This way, potential customers will be able to see how other
customers
use the product or service.
Again,
this can engage the community to be more interactive as was
successfully
executed by the Pampers’ Facebook Fanpage. Other
companies
like Ben & Jerry’s go as far as polling customers. This
gives
customers a sense of power with regards to their products, which
in
turn will give them a sense of ownership and acceptance.
Facebook
is also a great tool to gain audience to promos, special
prices
and discounts as in the case of the company rushIMPRINT, who
use
their page to feature their products for sale.
The
site easily leads back to their official website as well as their toll
free
number. Some even use Facebook to give exclusive deals to their
customers.
This is a good way to gauge the effectively of your page.
Various
incentives can be given exclusively to Facebook users which
aren't
accessible by those who follow you through e-mail, Twitter or your
official
website.
Other
companies such as Baskin Robbins develop and use a
Facebook
application to make their Facebook page more interactive
and
enticing to customers. Through their account, they’re giving out a
very
enticing deal, a Buy One, get one promo that most enthusiasts will
not
surpass.
Facebook
is an easy tool to master and can add just the right sense of
fun,
differentiating you and your business from the rest in the market.
That's
it for today's lesson. In your next lesson we will be talking about
how
to use Facebook to advertise your business without spamming.
Until
then,
"add
your name here"
"your
email address"
"your
URL here"
PS.
Don't forget that if you have any questions or need any assistance
please
feel free to contact me at anytime. I will be glad to help.
----------------------------------------------------------------
(3)
subject line: Third Lesson -
Facebook Business Basics
Hello
"autoresponder code here",
It’s
time for your third lesson in the Facebook Business Basics Crash
Course.
Today let's talk about how you can use Facebook to advertise
your
business without spamming.
Using
Facebook as the means for free advertising is probably one of
the
wisest movies any business person can make in this competitive
marketing
age. As we have been discussing Facebook offers plenty of
opportunities
for the business owners to launch develop and grow
through
its influential social network.
Through
Facebook, you can actually choose who to target just as easily
as
a paid system such as Google Ads does. Through Facebook, you
can
choose the location, interests, relationship status, gender, age and
location
of your target market. What a convenient way to start your
marketing
strategy online!
The
best part is that it can actually be free if you want it to be.
Facebook
gives you the option of running free or paid promotions. The
paid
aspect is through Facebook’s formal ads.
Now,
how do you run free promotions?
Why,
through your personal network, of course, or through your fan
page.
If you’re launching a product, service or brand, it is
recommended
to have a formal fan page. Nevertheless, personal
connections
such as friends, friends of friends, acquaintances and
relatives
will help greatly in building your business social network.
Wall
updates, photos, notes, group discussions and basically any other
posts
will help the product or service stay top-of-mind. As I mentioned
in
your last lesson, prospective customers want companies to have
enthusiastic
and informative updates.
Tip:
Don't make the mistake of barraging your customers or potential
customers
with too many Facebook updates at one time, or worse,
continuously
flood their Facebook walls with the same message placed
several
times. Spamming is annoying no matter who does it, so take
care
that you avoid doing that to your friends and fans.
The
best way to avoid spamming others, however intentional or
unintentional,
is to choose your target market well. Nobody wants to
receive
a wall post that is a generic message of a product they’re not
even
interested in.
You
can control who sees your message by researching the
person’s
likes or dislikes which may be apparent in their profile page or
you
may also ask from a personal contact. You can even check out
organizations
or groups that they are affiliated with online which are
related
to your business or industry.
Another
way to place a wall post in that isn't tantamount to spamming is
to
place it like a personal message. The less generic the message is,
the
better. You may start with something like, ‘Hi. I just saw from your
profile
that you like Ice Cream and I though you may be interested in a
free
sample of our Homemade Ice Cream.’
If
this strategy is a bit too forward for you, then work on making
Facebook
applications that can insert advertisements into them or
better
yet, try Social Ads. Demographically speaking, these two are
more
effective and less time consuming than having to analyze your
customers
one by one.
That's
it for today's lesson. In your next lesson we will talk about using
Facebook
and Twitter together for your business.
Until
then,
"add
your name here"
"your
email address"
"your
URL here"
----------------------------------------------------------------
(4)
subject line: Fourth Lesson -
Facebook Business Basics
Hello
"autoresponder code here",
How
are you today? We're winding down to the
end of this short
course.
But we still need to go over a few things before you can start
taking
advantage of Facebook for your own business. Today we are
going
to jump right in and talk about using Facebook and Twitter
together
for your business.
While
some will argue that Facebook and Twitter can never work
together
to achieve a common goal in terms of business, this notion is
really
just a matter of professional adjustment. In online discussions,
Facebook
has been constantly related to personal contacts and
updates
while Twitter is more widely known for its professional
purposes.
And for a time, that impression was true until Facebook
created
its Fan Page.
With
a Fan Page, profiles can be professional and used for
business
updates. Both continue to still have their own set of
advantages
of disadvantages though. As we have been discussing,
Facebook
can bring a social and emotional impact to your product
much
more naturally than Twitter can although it can also be subject to a
lot
of unnecessary clutter.
Twitter,
on the other hand, gives fast and easy updates. The concept of
microblogging
can target a different market and can help you watch
what
competition is doing.
Moreover,
these two can actually work together in getting more
prospects.
After all, there are people who still continue to use Twitter
alone
and some who still prefer opening just their Facebook page. So
my
question is, why not create two accounts to garner a wider market?
With
both social networks, you as the account moderator should
be
very careful as to what to what you post. Be mindful of posting
personal
issues and refrain from talking about business problems,
disagreements
and so on.
You
should stick to things that your customers or potential customers
will
be interested in such as project updates, product launches, useful
links,
updates from the official website, any news from events,
conferences
or meetings attended, sales, promos, incentives and
potential
collaborations with clients are more preferable inclusions.
Remember
that both are social networks and being a social network,
you
should provide a politely casual but not overly personal tone when
making
Tweets and Facebook posts. Respond in a proper manner
when
customers ask for assistance or make product inquiries.
It
is also good to infuse some personality to your Tweets and page
updates.
Don’t just talk about products, services or company business
the
time. This will annoy followers and will even bore them.
There
are several ways that you can link Twitter to Facebook in
order
to better organize your updates. Twitter has an official page
which
gives you instructions with a Twitter application that integrates
the
two together. Similarly, there is also a Facebook application which
helps
organize Fan Page contacts directly to the Twitter account too.
This
way, you can be sure of the consistency of the news given.
By
being consistently with your posts you can effectively put your
Facebook
and Twitter accounts to work for your business. You can use
them
both to drive traffic to your website through your marketing efforts
by
incorporating contests, exclusive news, articles and more. This way,
you
can gain maximum coverage from both sites.
That's
it for today's lesson I hope you found it helpful. Don't forget to
keep
an eye out for my next email. There will be some great stuff in
your
last lesson. We are going to talk about posting videos on your
Facebook
wall to increase your results.
Until
then,
"add
your name here"
"your
email address"
"your
URL here"
----------------------------------------------------------------
(5)
subject
line: Fifth Lesson - Facebook Business Basics
Hello
"autoresponder code here",
Well,
we have come to the final lesson in the Facebook Business
Basics
Crash Course. I sure hope you that you have enjoyed your
lessons
and learned a lot about using Facebook for your business.
In
this last lesson we are going to talk about posting videos on your
Facebook
wall to help improve your results.
It's
no secret that promoting your business through videos online is one
of
the most effective ways to attract new customers. Videos are
effective
for many reasons. They retain a certain novelty that websites
don't
carry anymore. Whether for creative or practical purposes, videos
can
help publicize your business in a positive light. You only have to see
how
YouTube has turned plenty of struggling artists into overnight
sensations
to understand the impact of video for business branding.
From
a professional stand point, significance is the key when it comes to
posting
videos. The video and its content will ultimately depend on what
the
purpose you want it to serve and whether it will help your product,
service
or business to be seen in a positive way in the public eye.
So,
before clicking that post button, ask yourself whether the video will
help
you achieve your goals. Will it generate interest? Will it help
customers
learn how to use your product’s more effectively? Will it
differentiate
you from other businesses? Whatever the goal is, always
be
sure to validate before posting.
There
is no doubt that YouTube is one of the best places to distribute
your
videos. But, did you know that Facebook is also a fantastic place
to
share videos on and it's relatively easy to do especially if you already
have
your videos on Youtube.
If
you don't then you should upload your videos to Youtube because it
will
make it much easier for you to share them on Facebook. After you
have
your videos on you tube all you have to do is click on the share
button
and follow by clicking on the site that you want to place the video
in.
In this case, that would be your Facebook wall or page. This will lead
you
to your Facebook account where you will have to log in again. Then
add
a message to go along with the video then click post and you’re
finished.
TIP:
Short videos are more effective than long ones especially when
paired
with Facebook. Even instructional videos have to be short. It is a
good
idea to keep the clip down to five minutes or less. You don't want
to
take the chance that your audience may not view it completely if it’s
too
long or too difficult to play.
You
also want to make sure that the video is high quality. It doesn't have
to
be an award-winning piece. Just make sure that the audience
doesn't
have any difficulty when listening to or watching it.
Most
of the time your videos will sever your business well for a very long
time,
but if the effectiveness of the video slows down, stops or when the
video
has been overplayed, make sure to take it off of your Youtube
channel
and your Facebook page too.
An
overplayed, overused or outdated video can hurt your business
reputation
more than helping it. This will also help avoid confusion when
customers
are searching through your Facebook page.
Since
there are so options for creating video there is no reason that
you
can't create good marketing videos for your business and sharing
them
on Facebook. By taking advantage of user-generated content and
creating
your own marketing videos, you can effectively reach your
target
market and brand your business quickly.
To
take your Facebook marketing to the next level of success you
should
start using video. You could run video contests, share product
videos
and collect video testimonials, not to mention a wide variety of
other
options available for clever marketers. If you aren't sure how to
incorporate
video into your marketing plan then start by doing some
research
and looking at your competitors Facebook pages to get some
ideas
for your own business.
There
is no doubt that using video on your Facebook page will
positively
boost your brand and increase conversions, guaranteed.
As
we close this final lesson I would like to thank you again for joining
me
for this short course. I sincerely hope that you have learned a lot
about
how to take full advantage of Facebook for your own business!
Even
though we have finished our lesson I would like to let you know
that
you can still feel free to contact me if you have any questions about
how
to effectively use Facebook business. I will be glad to help
Best
of luck to you in all of your Facebook marketing endeavors,
"add
your name here"
"your
email address"
"your
URL here"
==========================================
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